Order & Shipping Info
Methods of Payment: We accept Visa, Master Card, American Express, Discover and Pay Pal. Please Note - All credit cards will be processed through PayPal. Please note: eChecks will delay shipping up to 5 business days. All orders will ship once funds have been processed.
Shipping Time: Most orders ship within 1 business day (2-3 days with personalized embroidery) from when the order was placed. If there is a delay in shipment you will be notified via e-mail.
Shipping Methods / Delivery Time: Most orders are shipped using USPS Priority Mail, with tracking and delivery confirmation. All orders are shipped from Colorado and will arrive between 3 to 5 business days, from ship date. However in some cases we will use UPS for large size items or orders. If you need something faster, please choose Express Mail which will arrive in 1 business day from ship date (Excluding Sundays & Holidays).
Shipping Cost: Shipping, tracking & delivery confirmation charges are calculated automatically in the shopping cart and are based on weight and destination. Currently shipping USPS Priorty Mail with up to 2 WeinerWraps in the same box cost approx. $6.50
Custom Orders:
We would be glad to custom make a WeinerWrap. With any jacket that does not come from stock products, it will incur an additional custom fee (minimum $10). This includes but is not limited to, Custom sizes - designed to fit a specific dog, Fleece Prints not currently stocked - purchased by the customer or found by us, Special embroidery, Etc.
Custom WeinerWraps will be priced according to the type of the jacket--example double fleece body with heavy fleece belly, neck, and legs will cost $65.
With custom orders we will send you an invoice via e-mail/paypal for pre-payment. Custom orders will be delivered in 2 to 3 weeks and are nonreturnable or refundable. Please send an email to us at info@WeinerWraps.com and request a custom made coat. We will e-mail you all the info you will need to have your very own custom WeinerWrap with-in 24 hours.
Rush Orders: If you need something faster than 3 to 5 business days, we will be glad to get you what you need in the time frame you need it. For 1 day shipping, please select Express Mail option during check-out. An additional $10, per item, charge will apply for rush orders with personalized embroidery and may delay the order by 1 day.
Sales Tax: Sales tax will only be assessed for orders that are shipped within the state of Colorado. Currently all other states are tax-exempt.
International Shipping: At this time we are not accepting International Orders. If you are outside the United States and are interested in Weiner Wraps for your dachshund, please let us know by using our Contact Us form and we will be glad to let you know when we will start taking international orders.
Exchanges and Return Policy : We pride ourselves in offering the highest quality items and we believe that you will be pleased with your order. In the unlikely event you are not, rest assured, you can exchange anything except personalized items or edible items.
1. All returns/exchanges require a Return Authorization Number (RA#) no exceptions will be made. Please send us an email info@WeinerWraps.com to obtain an RA#. Items received with no Return Authorization will NOT be processed.
2. All returns/exchanges must be in unused and in sellable condition (remove all fur, no smoke or other smells).
3. If the item you ordered arrives damaged, defective, or wasn't what you ordered, you must contact us within 48 hours of receipt.
4. The customer is responsible for shipping charges to send the exchange/return items back to WeinerWraps.com. Once we receive the item for exchange, the replacement item will be shipped via USPS, within 1-2 business days, FREE of charge. Each subsequent exchange will have a $7 shipping and handling fee.
5. All returns for credit will be charged a 15% restocking fee (minimum of $3).
6. Shipping charges are not refundable.
7. Please read the item descriptions carefully before ordering.
8. Please allow one billing period for any refunds to appear on your credit card statement.
9. For your security, please return your items with an insured courier (ie., FedEx, UPS, USPS tracking and delivery confirmation) and retain your receipt or delivery confirmation. WeinerWrpas.com LLC is not responsible for items damaged or lost in transit.
10. Any returns/exchanges that are shipped without postage prepaid (ie CODs or marked "Paid by Recipient") will not be accepted by WeinerWraps.com LLC. There will be no exceptions.
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Doxie Favorites is Now Open!
Now offering safe, natural dog bones made by Booda, Plush Dog Toys & the Snuggle Safe Heatpad. More items coming soon!
Like most dachshund dog owners, we are always looking for the best products for our dogs. Over the years we have found many items that our dachshunds just love, are safe and good for them. Our Doxie Favorites area will soon feature Dog Toys, Treats, and other weiner dog approved items. Check back often as new items will be added as they become available.
Is there something that your dachshund just loves? Use our Contact Us form and tell about what your dachshunds favorite thing is!
